SHOPPING GUIDELINES

Please take time to read Arasseonni's Shopping Guidelines before ordering :)

1. Product

All items are PRE-ORDER unless stated otherwise. All items are official and imported straight from South Korea.

All KPOP albums are counted in Hanteo and Gaon charts.

2. Product Availability

Please note that Korean supplier also supplies distributors other than Arasseonni. This being said, fast-selling albums

especially new releases can be sold-out without prior notice. If this is the case, refunds will be available.

3. Estimated Time of Arrival

Transit time to Philippines is 3-4 weeks after shipment. Please do not order if not willing to wait.

4. Poster Information

Free posters are only available for buyers who avail the album before its release date. Each agencies usually supplies limited

posters only. For this, Arasseonni will prioritize customers who paid earlier. We will notify each buyers for the status of the batch for transparency. If poster is still available even after the release date, there will be an extra charge for the poster.

5. Payment Method

Bank Deposit (BDO/BPI)

If paid over the counter, take a CLEAR picture of deposit slip or receipt and send via Email.

If paid via online banking, take a screenshot of transaction and send via Email.

 

Money Transfers (LBC/PAYMAYA/GCASH/PALAWAN EXPRESS)

Take a CLEAR picture of receipt and send via Email.

Payment details will be sent to confirmed buyers only.

No proof of payment means payment is still PENDING. Please make sure to settle the payment on or before the

deadline to avoid any delays in shipment.

6. INSTALLMENT POLICY

Deadline of down payment is every 20th of the month. At least 60% of total amount is allowed for down payment. Arasseonni will notify the buyer via Email the cost and the allowed downpayment. Please note that the items ordered are not reserved to the buyer until paid. Arasseonni will then notify the buyer via Email when the item arrived in Manila. The buyer will be given an extension  to settle the remaining balance. The buyer can also settle the remaining balance as early so Arasseonni can prioritize the buyer's shipment. Once fully paid, Arasseonni will ship the item.

7. Delivery and Shipping Rates

Rates via Erim Express/2GO and LBC Express

Please make sure the Shipping Address is correct and complete. If the buyer think his location is hard to find, the buyer may leabe a note upon checkout of his order. Arasseonni will not be liable in any misdelivery.

Arasseonni will send the buyer's tracking number upon shipment via Email, the buyer then, can personally track his item.

 

http://erimexpress.com/tools/tracker/ if shipped via ERIM

http://www.lbcexpress.com/ if shippied via LBC

Arasseonni will not be held liable for any damage occurred during transit once the courier picked the item from us. Rest assured, Arasseonni will properly and carefully pack the buyer's item/s before shipping out.

8. Order Status

Arasseonni will give the buyer an access to where the buyer can check the status of his order.

arasseonni

Arasso (alright/got it) + Eonni (sister)

Philippine-based digital store that offers official KPOP album and DVD, official merchandise, k-magazines and other Korean trends for your fanboy/fangirling needs. All items are pre-order basis direct from South Korea.

arasseonni@gmail.com

Philippines 4103

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